Terms of Service

By accessing and using Myrrgold's website and services, you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

"We," "us," or "our" refers to Myrrgold and its affiliates.

"You" or "your" refers to the user or viewer of our website.

"Services" refers to all products, services, and features provided by Myrrgold.

"Products" refers to precious metals including gold, silver, platinum, and palladium offered for sale.

"Platform" refers to our website, mobile applications, and any associated services.

You must be at least 18 years of age to use our services.

By agreeing to these Terms, you represent and warrant that you are of legal age to form a binding contract.

If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

You must provide accurate and complete information during registration and maintain the accuracy of such information.

To access certain features, you must register for an account and provide accurate information.

You are responsible for maintaining the confidentiality of your account credentials.

You agree to accept responsibility for all activities that occur under your account.

You must notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

All product descriptions, images, and specifications are provided for informational purposes.

Prices are subject to change without notice based on market conditions.

We make every effort to display accurate pricing, but errors may occur.

We reserve the right to refuse or cancel any order for any reason.

Products are subject to availability and we cannot guarantee continuous supply.

All precious metals are sold at spot price plus applicable premiums.

Premiums may vary based on product type, quantity, and market conditions.

All orders are subject to acceptance and availability.

Payment must be received in full before products are shipped.

Accepted payment methods include bank wire, check, credit card, and cryptocurrency.

Different payment methods may have different processing times and fees.

Prices are locked at the time of payment confirmation, not at the time of order placement.

We reserve the right to cancel orders if payment is not received within the specified timeframe.

All transactions are processed in USD unless otherwise specified.

All shipments are fully insured and require signature confirmation.

Shipping times vary based on location and availability.

We are not responsible for delays caused by shipping carriers or customs.

Risk of loss passes to you upon delivery to the carrier.

You must inspect all packages upon delivery and report any damage immediately.

Shipping fees are non-refundable.

International shipments may be subject to customs duties and taxes.

All sales are final unless products are received damaged or defective.

Claims for damaged or defective products must be made within 3 business days of delivery.

Products must be returned in original, unopened packaging.

We offer competitive buyback prices for products originally purchased from us.

Buyback prices are based on current market conditions and may differ from purchase price.

Returned products must be authenticated before credit is issued.

Refunds will be issued via the original payment method within 10 business days.

We offer secure vault storage for customers who prefer not to take physical delivery.

Storage fees are charged monthly and are subject to change with 30 days notice.

All stored metals are fully insured and segregated.

You may request delivery of stored metals at any time, subject to applicable fees.

Storage agreements are separate from these Terms and governed by specific storage terms.

We are not liable for any market fluctuations affecting the value of stored metals.

All content on this platform, including text, graphics, logos, and software, is owned by Myrrgold.

You may not reproduce, distribute, or create derivative works without written permission.

Product names and trademarks belong to their respective owners.

Any unauthorized use of our intellectual property may result in legal action.

You may not use our services for any illegal or unauthorized purpose.

You may not attempt to gain unauthorized access to our systems.

You may not interfere with the proper functioning of our platform.

You may not engage in any fraudulent activity or impersonate others.

You may not use automated systems to access or scrape our content.

Violation of these prohibitions may result in termination and legal action.

Our services are provided "as is" without warranties of any kind.

We do not guarantee that our platform will be uninterrupted or error-free.

We make no warranties about the accuracy of market data or pricing information.

Investment in precious metals carries risk, and we do not provide investment advice.

You should consult with a financial advisor before making investment decisions.

We are not responsible for any losses resulting from market fluctuations.

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages.

Our total liability shall not exceed the amount paid by you for the specific product or service.

We are not liable for delays or failures due to circumstances beyond our control.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability.

You agree to indemnify and hold harmless Myrrgold from any claims arising from your use of our services.

This includes claims related to your violation of these Terms or infringement of any third-party rights.

You agree to cooperate fully in the defense of any claim.

We reserve the right to assume exclusive defense and control of any matter subject to indemnification.

Your use of our services is also governed by our Privacy Policy.

We collect and process personal information as described in our Privacy Policy.

We implement reasonable security measures to protect your information.

You have certain rights regarding your personal data under applicable laws.

We may use cookies and similar technologies to enhance your experience.

We reserve the right to modify these Terms at any time.

Changes will be effective upon posting to the website.

Your continued use of our services after changes constitutes acceptance.

Material changes will be communicated via email or prominent notice on our platform.

It is your responsibility to review these Terms periodically.

We may terminate or suspend your account at any time for any reason.

You may terminate your account by contacting us.

Upon termination, you must cease all use of our services.

Provisions that by their nature should survive termination shall remain in effect.

Termination does not affect any outstanding obligations or liabilities.

Any disputes arising from these Terms shall be resolved through binding arbitration.

Arbitration will be conducted in accordance with applicable arbitration rules.

You waive the right to participate in class action lawsuits.

Each party shall bear their own costs of arbitration.

Arbitration decisions shall be final and binding.

These Terms shall be governed by the laws of the jurisdiction in which we operate.

Any legal action must be brought in the courts of that jurisdiction.

You consent to the exclusive jurisdiction of such courts.

If any provision is found unenforceable, the remaining provisions shall remain in effect.

For questions about these Terms, please contact us at:

Email: legal@myrrgold.com

Phone: 1-800-MYRRGOLD

Address: [Your Business Address]

Business hours: Monday - Friday, 9:00 AM - 5:00 PM EST